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A few weeks back we spoke with Kevin Duggan, Founder of the Institute for Operational Excellence and President of Duggan Associates, and heard a captivating253324_10152346172535656_1575898664_n-1 story involving a very interesting organization. Well on today’s show we are excited to have the chance to finally speak with that organization. From Hypertherm we welcomed Jim Miller, Vice President of Manufacturing, and Charlie Hacket, Leader of Corporate Development and Corporate Improvement. In addition to our guest from Hypertherm we also welcomed back Mr. Duggan.

Hypertherm was founded in 1968 with a primary focus in Plasma Cutting. Featuring a product portfolio that hypertherm-operator-300x191includes handheld and mechanized plasma cutters and consumables, CNC motion and height controls, CAD/CAM software, and laser cutting products. Hypertherm products are trusted for fast, precision metal cutting and reliability that results in increased productivity and profitability for tens of thousands of businesses.


  1. The leverage achieved from manufacturing local, and selling global.
  2. Why self-healing flow is the future of your business.
  3. How making your own products obsolete is the true force behind innovation.
  4. Learn more about Hypertherm by clicking here.


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